Case Studies 

We hope that the following examples will demonstrate how we work with clients and the outcomes we achieve. If you would like to know more, please do call us.

Mitsui Sumitomo Insurance – London

As part of a strategy to improve financial performance, the HR function was tasked with improving leadership capability at all levels. The Strategic team in particular needed to work more closely together.

Cambridge Building Society

Following a major change programme and organisational restructure to ensure a long term profitable future, the executive team needed to continue to further shape the organisation. This meant working closely together: being more strategic, cohesive and overcoming functional silos.

BioFocus (part of Galapagos NV drug discovery company)

Following a strategic review, succession planning was raised by the Executive Committee as a priority. The leaders of tomorrow were not being developed.

AVEVA HR & Facilities Team Development Day

The Human Resources (HR) and Facilities teams in the UK had grown in line with the organisation. This growth required the team to re-establish goals and objectives in line with the support and guidance the business needed.

AVEVA Facilities Team Development Day

As a follow-on from the HR / Facilities day, the Facilities team recognised the need to work on their own (expanded) team in order to improve team cohesiveness and effectiveness. The team needed to be perceived by the business as less of a sub-division of HR, and more as a professional service function with a multi-million pound budget. There was also the desire for the team to enjoy the time together to build stronger team bonds.

Performance Management / Appraisal Training - Scotsdales Garden Centres

As the business has grown, so too has the need for a more formalised and robust approach to managing performance. It has became a high priority for Scotsdales’ departmental managers to carry out effective performance management appraisals for their staff.

Customer Service Training - Scotsdales Garden Centres

The business has grown organically and staff turnover has been low. This has resulted in a strong company culture, loyal staff, and a high degree of expert knowledge in each department. Staff however were not always confident to help customers, particularly outside their area of expertise. In the light of increased competition in the market, Scotsdales wanted to improve customer care in-store and give staff the confidence to proactively approach, help and sell to customers.

Presentation Skills Training - AVEVA

AVEVA’s operations create the need for presentations to be run on a frequent basis by staff at all levels, and for a multitude of reasons, including executive briefings, large customer focus groups, team briefings and on-line sessions focussing on AVEVA’s software applications.

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