People Skills and Business Skills
A tailored and practical training course is often a highly effective way to address training needs and develop the capability and confidence of staff at all levels. Change management training is essential if managers are to influence others to change their behaviour.
In-house training courses
Tailored to your needs and the outcomes you require, we focus on learning while doing, and application of the learning back in the job. Courses and workshops are generally 1-3 days in duration.
Areas include:
- Action Centred Leadership™
- Communication skills
- Conflict management and giving and receiving feedback
- Influencing skills
- Presentation skills
- Customer care / customer service
- Finance for non financial managers
- Commercial awareness
- Change management
- Performance management for line managers
- Performance appraisals
- Priority management
- Understanding motivation
- Effective delegation
- Marketing HR to the business
- Customer service
Open courses
Whilst most of our courses are designed and run in-house for clients, we know that sometimes an open course is the answer. We've identified the most frequently asked for topics and designed intensive one day courses which focus on key issues.
The Fundamentals of People Management - 28 February 2012 in Cambridge - Details.
Leading and Motivating Effective Teams - Details.
Presentation Skills - for personal confidence - Details.
For course dates and bookings, please call or email us.