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Performance Management / Appraisal Training - Scotsdales Garden Centres 

Requirement

As the business has grown, so too has the need for a more formalised and robust approach to managing performance. It has became a high priority for Scotsdales’ departmental managers to carry out effective performance management appraisals for their staff.

 

Solution

A one day workshop was designed to equip managers with the background knowledge and supporting concepts, plus the practical skills they needed to appraise and rank their staff’s performance.  This included:

  • Performance ranking theory in the context of Scotsdales reward and recognition strategy
  • Role play sessions to practice appraisal discussions, and to give and receive feedback
  • Common pitfalls in performance management.

 

Outcomes

  • All appraisals were conducted in time
  • Appraisals were well received by staff
  • The training has allowed managers to raise the bar, and work in partnership with their teams to improve performance
 

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